Payment & Refunds

C'ELA-V offers easy, convenient, and secure payment systems for our customers, however, we would be pleased to arrange other payment methods at customers request. 

1. Paypal.com is easy, safe, fast, and free to customers. Customers can sign up for a Paypal account free of charge. Credit Cards are accepted through Paypal with No additional cost to customers (Visa, Master Card, Discover, and American Express). 
2. Direct Check-out via Credit Card.
Refunds will be accepted only within 48 hours after the time of purchase. No refunds can be made after the items have been shipped out. This includes every products sold in this shop.

In case of lost packages, C'ELA-V will not be held responsible.

In case of damage of the items along the way, send a picture to sales@cela-v.store and we will replace with a new shipment.
We gladly accept cancellations
Request a cancellation within: 24 hours of purchase

MISSING A REFUND?

If you haven’t received your refund, please initially check your bank account by contacting your card company. It may take some time before your refund is officially posted, so bear this in mind. If you’ve done this already, and you still have not received your refund yet, please contact us at sales@cela-v.store